1. General and Application
The following terms and conditions shall apply for all contracts between the customer and the Anissa Kermiche about the delivery of goods, which are ordered in Anissa Kermiche online shop under the web-site www.anissakermiche.com.
The customer is responsible for maintaining the confidentiality of its account and password and for restricting access to its computer to prevent unauthorised access to its account. The customer agrees to accept responsibility for all activities that occur under its account or password.
The customer should take all necessary steps to ensure that the password is kept confidential and secure and should inform Anissa Kermiche immediately if it has any reason to believe that its password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
The customer shall ensure that the details which are provided to Anissa Kermiche are correct and complete. The customer shall inform Anissa Kermiche immediately of any changes to the information that has been provided at the time of registration.
3. Terms of Sale
By placing an order with Anissa Kermiche you are offering to purchase a product, and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
In order to contract with Anissa Kermiche you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.
All prices are inclusive of VAT. In some cases, delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
All made to order products are non-refundable and exchange only.
4. Delivery Times & Charges
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
Standard delivery – £19.00 – DHL standard delivery. Orders should arrive within 5-7 business days dependent on region.
International Express Delivery – £60.00 – Orders should arrive within 1-4 working days dependent on region.
5. Cancellation Policy
Under the Consumer Protection (Distance Selling) Regulations, you have up to 7 working days after you have received your delivery to cancel your order (other than in respect of jewellery made to your specification or any headwear or earrings).
To cancel your order you may email firstname.lastname@example.org and we will reply with instructions on returning your goods.
Anissa Kermiche does not cover the postage cost of returning goods except in the case where the wrong product is supplied or in case of faulty/damaged goods being supplied.
Further details of your rights under Distance Selling Regulations are available from your local Trading Standards Department or Citizens Advice Bureau.
6. Refund Policy
If you wish to return a product you have purchased from Anissa Kermiche, you may do so providing the item is unused and in a resaleable condition within 7 days of delivery. Goods should be returned in their original packaging where relevant. They are to be unused other than for the purpose of trying on for fit. If there is evidence to suggest that the goods have been used to a degree such as to decrease the value of the product, the customer loses his/her right to exercise a return. Your refund will be credited to the original payment card used. If the product returned is not in a fully saleable condition or the packaging is damaged, we reserve the right to refuse a refund. Postage costs cannot be refunded. Please note we cannot accept any returns or offer refunds on any headwear items or earrings, due to hygiene reasons.
7. Prohibitions & Misuse
You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the website; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material (commonly referred to as “spam”), or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Anissa Kermiche will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
Anissa Kermiche will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
All prices are correct at time of publishing and include VAT. It may be necessary to change prices either up or down, from time to time. Any price changes will be confirmed to you at the time of ordering.
9. Jewellery Images and Descriptions
Every reasonable care has been taken to ensure that the descriptions and images of Anissa Kermiche jewellery are accurate. Digital photography has been used and in some cases colours may be slightly different in real life.
When you make a purchase from Anissa Kermiche, we ask you for information such as name, address, and credit card information. We store and use this information so we can process your order. If necessary, we might use this information to contact you for help processing the order. We respect your privacy. Our secure server software encrypts all personal information, ensuring that your information stays private and protected. We will not give or sell your information to any third-party.
By using this website, you consent to the processing described therein and warrant that all data provided by you is accurate.
You agree to indemnify, defend and hold harmless Anissa Kermiche, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this website or your breach of the Terms and Conditions.
12. Governing Law and Jurisdiction
These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.
13. Statutory Rights
Your UK statutory rights are not affected by our returns policy.
Daia Jewellery Ltd
12 Connaught Place
Site by BRUNSWICKER studio