Terms & Conditions

1. General and Application 

The following terms and conditions shall apply for all contracts between the customer and the Anissa Kermiche about the delivery of goods, which are ordered in Anissa Kermiche online shop under the web-site www.anissakermiche.com.


2. Account 

The customer is responsible for maintaining the confidentiality of its account and password and for restricting access to its computer to prevent unauthorised access to its account. The customer agrees to accept responsibility for all activities that occur under its account or password.

The customer should take all necessary steps to ensure that the password is kept confidential and secure and should inform Anissa Kermiche immediately if it has any reason to believe that its password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

The customer shall ensure that the details which are provided to Anissa Kermiche are correct and complete. The customer shall inform Anissa Kermiche immediately of any changes to the information that has been provided at the time of registration.


3. Terms of Sale

By placing an order with Anissa Kermiche you are offering to purchase a product, and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

In order to contract with Anissa Kermiche you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.

All prices are inclusive of VAT. In some cases, delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

All made to order products are non-refundable and exchange only.


4. Delivery Times & Charges

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

UK & EU Express Shipping £5, Objects Shipping £10.
Rest of the World Express Shipping (including objects) £10.


5. Cancellation Policy

Under the Consumer Protection (Distance Selling) Regulations, you have up to 7 working days after you have received your delivery to cancel your order (other than in respect of jewellery made to your specification (pre-order and made to order) or any headwear or earrings).

To cancel your order you may email infoanissakermiche@gmail.com and we will reply with instructions on returning your goods.

Anissa Kermiche does not cover the postage cost of returning goods except in the case where the wrong product is supplied or in case of faulty/damaged goods being supplied.

Further details of your rights under Distance Selling Regulations are available from your local Trading Standards Department or Citizens Advice Bureau.


6. Refund Policy

If you wish to return a product you have purchased from Anissa Kermiche, you may do so providing the item is unused and in a re-saleable condition within 7 days of delivery. Goods should be returned in their original packaging where relevant. They are to be unused other than for the purpose of trying on for fit. If there is evidence to suggest that the goods have been used to a degree such as to decrease the value of the product, the customer loses his/her right to exercise a return.  Your refund will be credited to the original payment card used.
 If the product returned is not in a fully saleable condition or the packaging is damaged, we reserve the right to refuse a refund. Postage costs cannot be refunded. Please note we cannot accept any returns or offer refunds on any headwear items or earrings, due to hygiene reasons.


7. Prohibitions & Misuse

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the website; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material (commonly referred to as “spam”), or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Anissa Kermiche will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

Anissa Kermiche will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.


8. Prices

All prices are correct at time of publishing and include VAT. It may be necessary to change prices either up or down, from time to time. Any price changes will be confirmed to you at the time of ordering.


9. Jewellery Images and Descriptions

Every reasonable care has been taken to ensure that the descriptions and images of Anissa Kermiche jewellery are accurate. Digital photography has been used and in some cases colours may be slightly different in real life.


10. Indemnity

You agree to indemnify, defend and hold harmless Anissa Kermiche, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this website or your breach of the Terms and Conditions.


11. Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.


12. Statutory Rights

Your UK statutory rights are not affected by our returns policy.


13. Newsletter and Promotional Contact

Your sign up to our monthly newsletter via E-Mail allows us to contact you for Anissa Kermiche monthly newsletters and any other Anissa Kermiche promotional newsletters.

If you would like to receive the monthly Anissa Kermiche newsletter as well as any promotional Anissa Kermiche newsletters, let us know here or E-Mail infoanissakermiche@gmail.com


Anissa Kermiche,

Daia Jewellery Ltd.,

12 Connaught Place,

W2 2ET,


United Kingdom.